Barriers to Patient Centered Care

Hospitals have developed tools that allow patients to give feedback about the standards of care during their hospital stay. When patients give negative evaluations it is sometimes difficult for hospital administrators to know how to respond.

The authors of the study Overcoming the barriers to patient centered care believe that nursing staff are acutely aware of the deficits in standards of care that are reported by patients. The authors believe that nursing staff can provide the hospital with information about the organization, management, and resourcing of care that can be used to improve patients' experiences.

The study is well worth the read.

West, E., Barron, D. N., & Reeves, R. (2005). Overcoming the barriers to patient-centred care: Time, tools and training. Journal of Clinical Nursing, 14(4), 435-443.